How can we help you?

Tees Valley Getting Help

Tees Valley Getting Help Service

Children and Young People

We know that life can feel overwhelming sometimes. You might be struggling with your emotions, feeling anxious, low or just unsure where to turn.

You’re not alone and you don’t have to figure it all out by yourself.
We’re here to help you find support that feels right for you. Whether you want advice, someone to talk to or just a place to start, there’s a range of support here in one place.

If you’re looking for general guidance or just want to explore your feelings, this is a great place to start.

Wysa app

Wysa is a free, confidential NHS-approved mental health app for young people aged 13 to 18 (or 11+ with parental support). It includes an AI chatbot, mood tracking and resilience tools. You can download the app via the App Store or Google Play.

How to Access

Once downloaded, enter a referral code: tsidecyp2025 when asked.

Mental Health Topics

Explore mental health topics. Learn about anxiety, low mood, self-harm and more in a way that’s easy to understand

Click here to find out more

Got Any Questions about Wysa?

Our FAQ leaflet to help answer any questions you may have.

View the leaflet here

Getting Help

“I’m struggling and need some support to feel better.”

1. Support from school

Your school should have a mental health lead or someone you can talk to. If you’re struggling, speak to an adult you trust, they can help you with managing emotions, sleep issues, exam stress, friendships and much more.

They can also help you access mental health services if you need extra support.

2. Support from us
How we can help

Our service offers a range of therapeutic support, to help you manage challenges like anxiety, low mood, or coping with bereavement.

If you’re 13 or older, you can get support confidentially using the link below. If you’re under 13, you’ll need a parent or carer’s consent.

3. Support from your GP

Your GP practice may have a mental health nurse who is trained to support young people. They can talk to you, offer advice and help you find the right service.

Getting More Help and Risk Support

“Things feel really unsafe right now and I need urgent help.”

If you or someone you know is in immediate danger or at serious risk, please don’t wait. Please call NHS 111 and choose option 2. In an emergency, call 999 or visit the nearest A&E.

You can also visit their website here

Your voice matters

Your thoughts, ideas and experiences help us make our services better. Whether you’ve had a good experience or think we could improve, we want to hear from you.

Share your feedback in our online form (it’s quick and easy)… Coming soon

Your privacy and confidentiality

We understand that sharing personal stuff can feel scary. That’s why we take your privacy seriously:

  • your information is kept safe and confidential
  • we only share it with others if you say it’s okay
  • the only time we might have to break confidentiality is if we’re really worried about your safety or someone else’s. If that happens, we’ll always try to talk to you first and explain what’s going on.

You can access our privacy statement here