WELCOME TO
Tees Valley Getting Help Service
We are a Tees Valley mental health and wellbeing service supporting children and young people aged 5 to 18, and up to the age of 25 for young people with Special Educational Needs and Disabilities (SEND) who have an Education, Health and Care Plan (EHCP), as well as their families. We support those experiencing early mental health concerns.
We work in schools, community settings, and other local services across Tees Valley to provide a wide range of support. This includes working directly with children and young people, offering advice and guidance for families, and providing training and support for parents and carers, school staff, and other professionals.
How can we help you?
If you’re a parent or young person looking for general guidance or just want to explore your feelings, this is a great place to start.
Wysa app
Wysa is a free, confidential NHS-approved mental health app for young people aged 13 to 18 (or 11+ with parental support). It includes an AI chatbot, mood tracking and resilience tools. You can download the app via the App Store or Google Play.
How to Access
Once downloaded, enter a referral code: tsidecyp2025 when asked.
Got any questions?
Our FAQ leaflet to help answer any questions you may have.
View the leaflet here.
We use the nationally recognised i-THRIVE framework, which helps us tailor our support based on individual needs not labels or diagnoses.
Support might look different for each child or young person – some may need quick advice, will others may need more focused or ongoing help.